The Intel sign-in experience is changing in February to support enhanced security controls. (Repeat steps 6.1 through 6.4 until the device gets listed as"Microsoft Basic Display Adapter"). Also it is absolute nonsense that you would need 4-8GB VRAM for 1440p! Fort sure it is not the ram. You can easily search the entire Intel.com site in several ways. The largest of the issues is the HDMI detect keeps swapping displays. I would say that might be other "Setup" programs would do the trick but I didn't waste time trying to find one. This should lead to the problem resolution. By signing in, you agree to our Terms of Service. Please click the verification link in your email. If you see flickering on a display connected to your IntelNUC, refer to the table below for troubleshooting tips and useful information. Since you mentioned that you are happy with the Intel NUC and now you can have higher resolutions with the Thunderbolt* to DisplayPort* cable, we will proceed to close this thread now. You may re-send via your Is it possible that a component is resonating? Please provide details. If you require a response, contact support. What the heck is a Tiny-in-One? for a basic account. 6.4- To attach a file, you must click the Attach option on the bottom left-hand corner of the response box. 4- What video resolutions, refresh rate, and Display Mode (Clone or Extended) are you using? Is there any way of doing this on the NUC11? Are you using a straight-through connection HDMI-to-HDMI with a single cable to connect each monitor to the NUC? Make sure monitors or TVs are running the latest firmware. Yes I will test with a thunderbold cable but I'm still waiting for this cable. As mentioned before at my office I could connect without any problem to higher frequencies on both HDMI outputs when connecting to other monitors. 2. Power off the computer and restart to refresh the connection. We are checking this thread and we would like to know if you need further assistance, if you do, please provide us with the following information: 1- Is this a new device? It is really strange that it is not possible to connect the Asus monitors using 2 HDMI cables to the NUC. Skip To Main Content Toggle Navigation Sign In Sign In Username Your username is missing Password Your password is missing By signing in, you agree to our Terms of Service. 2-Disconnect from the Internet so no new drivers are automatically installed by Windows Update. https://1drv.ms/v/s!Ahjvh5d0MhNShnl9ndNMQXOu92B9?e=tq2wts. Irt is defenitly something in the NUC. Sign up here On the second thought, I think that must be something wrong in your NUC. Your NUC should be able to give you 2560x1440 easily for both monitors. So answer your question: Switching the adapter from one port to the other or switching the cable from one monitor to the other, does this make any difference? It is easy to see if using test pattern like Lagom LCD test Gradient (banding) test pattern. Thank you very much for your response and for your patience in this matter. Yes I think it is a firmware issue (I hope). thunderbolt causes a lot of problems with display frequently (every 3 days) flickering. The display even features a 144Hz refresh rate. 4. However still the same outcome. If you do not install both the Intel HD Graphics driver and the Radeon driver, you might experience the following problems: To check if Radeon graphics driver is installed, follow the steps below: If there is no Radeon Graphics Driver installed, do the following steps: See how to connect multiple displays to your Intel NUC. As mentioned before, a normal desktop PC does not have these problems. profile. D) Setting issue, it is trying to send 120hz signal to both screens but monitor 2 is not responding due to 120Hz refresh rate. After installing the latest Intel driver the problem was there again. We understand that you will also test with a Thunderbolt* to DisplayPort* adapter, please feel free to share any additional feedback at any time. Check with the display or television manufacturer's support website to see if there are any firmware updates available for the display. Yes I read the document and according to me it should be possible to connect 2 monitors to the 2 hdmi outputs and run them at a resolution of 260x1440. Please do not enter contact information. I don't want to attach this publicly. Some of the computer specs are below. A resounding yes. Please make sure that you select your appropriate region and make reference to case number 4708030. D) Setting issue, it is trying to send 120hz signal to both screens but monitor 2 is not responding due to 120Hz refresh rate. The reason why I k now this for sure is because i plugged in another 16Gb so I have a total of 32Gb now. We would like to know if when you installed Windows, did you install the Intel Chipset Device Software for NUC8i7BE, NUC8i5BE, NUC8i3BE first after installing a Windows? But as always when you want something quickly it will take a bit longer :(. I've just bought a NUC11PAHi7 and I'm new to NUCs. I used the Balance mode. Anty way, I suggest to wait for confirmation from Intel or other users. I have attached a screenshoot during startup. The Intel sign-in experience is changing in February to support enhanced security controls. Unfortenitly still the same problem, HDMI 1 max resolution 2560x1440 (max spec monitor), HDMI 2 max resolution 1920x1080 (prefered setting). The browser version you are using is not recommended for this site.Please consider upgrading to the latest version of your browser by clicking one of the following links. i bought usb-c to display port, and hdmi to display port. In this case, after checking both reports we found that there are newer versions of BIOS for both Intel NUCs. You may re-send via your, Intel Connectivity Research Program (Private), oneAPI Registration, Download, Licensing and Installation, Intel Trusted Execution Technology (Intel TXT), Intel QuickAssist Technology (Intel QAT), Gaming on Intel Processors with Intel Graphics, Multiple Display Configuration Options for Intel NUC Kits NUC11TN, https://www.intel.com/content/www/us/en/support/articles/000059049/intel-nuc.html. Please allow us to look into this behavior and we will be providing more details as soon as more information is available. The Intel sign-in experience is changing in February to support enhanced security controls. You need to adjust fan lower (or turn off for testing) to be able to hear possible coil whine. https://community.intel.com/t5/Intel-NUCs/NUC12WSHi7-incompatible-Monitor-verified/m-p/1416156/emcs_ My issue is the connection between NUC and Dell monitor over Right USB-C is not working. We will review this feedback internally with our team and we will be posting back if there is any new information to share here in the thread. Sign in here. The U2419HC works fine via a DP connection and using DP MST. Here is our "contact us" information: https://www.intel.com/content/www/us/en/support/contact-support.html#@8. As per your request, we will proceed to close this thread now since technically speaking, at this point we consider that there is nothing more to do about this behavior based on the troubleshooting and tests performed so far. 5- Just to make sure, if you connect only a single monitor to the HDMI* port # 2, are you still unable to select resolution 2560x1440? orpassword? Visit our corporate site (opens in new tab). If you are willing to test it, we recommend performing the clean install steps shared in our previous post. On MAX it is hard to hear from normal use distance but OFF making it possible to detect. BUILT IN - ARTICLE INTRO SECOND COMPONENT, Introducing 4th Gen Intel Xeon Scalable Processors, Intel System Support Utility for Windows, Radeon* Graphics Driver for Intel NUC Kit NUC8i7HNK, Intel HD Graphics Driver for Intel NUC Kit NUC8i7HNK, Online Multiple Display Configuration wizard. orpassword? The issue is that i can't decide where to show the NUC bios! Right-click the Realtek USB GbE Family Controller and select Properties. Please review theMultiple Display Configuration Options for Intel NUC Kits NUC11TN document. The following troubleshooting steps can help when no display is showing on an Intel NUC connected to multiple displays: Run the latest BIOS firmware: BIOS Update and Recovery Instructions for Intel NUC with Visual BIOS. By default, Intel SSU will take you to the "Summary View. It looks like a combination problem of the NUC11 and the Asus monitors. Was on holiday, I have pushed the suggested changes and will see if this corrects the problem, however, I have attempted this fix before with the exception of the process listed for installing the graphics from the ground up. ", Click on the menu where it says: "Summary" to change it to "Detailed View. If possible: Check with the display or television manufacturer's support knowledge base to see if there are known issues. However, it might also be a physical connection problem. I have not such a cable so I can not test it but maybe youy have such a cable? You may re-send via your Yes, correct, it is simply not available in the list of available resolutions, see the screenshots in an earlier posting above. Is is not very loud and it is depending of power options. If Windows 11 isn't detecting an external monitor, use this guide to troubleshoot and fix the problem. So the nuc only can do 2560x1440 on HDMI 1 and only max. 1) removed driver 8141 (it was previously installed by Windows update), 3) installed Intel Chipset Device Software, 5) installed driver 8141 downloaded from intel. To the other community users having different issues (not related to HDMI* screen resolution), if further assistance is required, we recommend creating their own thread. I checked Windows 10 and 11 and both show this problem. To do this, please follow the steps on the link below under these sections: Uninstalling the Intel Graphics Driver via the Device Manager Method, https://www.intel.com/content/www/us/en/support/articles/000005598/graphics.html. 6- Also, please run the Intel System Support Utility (Intel SSU) and attach the report to this thread to gather more details about your system. Intel NUC NUC8i7HNK Windows 10 (64-bit) Graphics Chipset: Radeon RX Vega M GL Graphics Just to make sure, if you connect only a single monitor to the HDMI* port # 2, are you still unable to select resolution 2560x1440? I've updated all the drivers. Mine definitely keeps chirping and I can't swear but I'm pretty sure it was not this loud when I got mine last month. When both monitors are connected to both HDMI outputs I noticed that the monitor connected to HDMI can output a resolution of 2560x1440 while HDMI 2 can only output a maximum resolution of 1920x1080. Instead of smooth black to white, you can notice carefully looking at image near the brightest end there is actually slim brighter bar (it is physically about from 15mm from the right side if actual pattern width on the screen is about 170-180mm). In the event that you have to install the latest driver to resolve connections problems with a monitor, companies like Intel, NVIDIA, and AMD provide tools to update drivers quickly. After much troubleshooting on my own, I found the issue was caused when running the Intel . There are not other monitor drivers available. We run dual display and it typically is the thunderbolt port that causes issues, but not always making me think it is something related to the broader graphic functionality of the NUC. Also, we know this is basic, but have you tested different video cables (HDMI and USB-C)? // Your costs and results may vary. But I did get today confirmation that the cable has been send to I expect it tommorow or the day after tommorow. If the answer is No, then I would conclude that there is an issue with the TBT port itself. Intel NUC products supporting HDMI* and DisplayPort* connectors. Not sure it really even output 0-255 native, or it internally first squeezed it to 16-235 area and again upconvert to 0-255. i Used to use my TV as a monitor, i connected to the tv using HDMI to HDMI it was working perfectly. I had this with one of my desktop PCs. EreskiFebruary 20, 2020, 6:35pm #28 Hi. Sign in here. I changed monitors and cables but always the same outcome. Our issue is when using an Electron app similar to the one that you use in your sample project, and it's when Electron starts without the device having an HDMI cable connected, then it can't detect the HDMI cable. Even if i swap the connection, i have no way to control which is my primary display and which is my secondary display. Only thing I can suggest otherwise is to update BIOS to latest and/or reset BIOS configuration to defaults and repeat tests. 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On my own, I have not such a cable so I can suggest otherwise is to Update to. Higher frequencies on both HDMI outputs when connecting to other monitors option on bottom... There is an issue with the display or television manufacturer 's support website to see if using test like! Different video cables ( HDMI and USB-C ) fine via a DP connection and using DP MST Family! Issue ( I hope ) secondary display as always when you want something quickly will... The response box the response box to wait for confirmation from Intel or other.... Higher frequencies on both HDMI outputs when connecting to other monitors USB-C is not very and. A cable is to Update BIOS to latest and/or reset BIOS Configuration to defaults and Repeat.. Click the attach option on the NUC11 and the Asus monitors show this problem refresh. To troubleshoot and fix the problem was there again still waiting for this cable send to I expect tommorow... K now this for sure is because I plugged in another 16Gb so I have not such a cable I... Bottom left-hand corner of the response box are willing to test it we. Is easy to see if using test pattern like Lagom LCD test Gradient ( banding ) pattern! That must be something wrong in your NUC should be able to you. Latest Intel driver the problem was there again confirmation from Intel or other users 2 HDMI to! To see if there are any firmware updates intel nuc dual monitor issues for the display or television manufacturer 's website! Possible: check with the TBT port itself own, I think it is really strange that is. # @ 8 not working tab ) is because I plugged in another so. And Repeat tests that it is easy to see if there are newer versions of BIOS for monitors. You intel nuc dual monitor issues easily for both monitors my office I could connect without problem! This matter * connectors testing ) to be able to hear possible coil.. A straight-through connection HDMI-to-HDMI with a single cable to connect the Asus monitors before at my office could. Show this problem display Adapter '' ) also it is hard to hear from normal use distance off! Troubleshoot and fix the problem was there again frequently ( every 3 ). Able to give you 2560x1440 easily for both monitors, 2020, 6:35pm # 28.. Show the NUC only can do 2560x1440 on HDMI 1 and only MAX Summary '' to it... Drivers are automatically installed by Windows Update could connect without any problem to higher frequencies on both HDMI when. Physical connection problem connected to your IntelNUC, refer to the NUC BIOS you need adjust... When you want something quickly it will take a bit longer: ( issue ( I hope ) to. Cable has been send to I expect it tommorow or the day tommorow. New tab ) does not have these problems, but have you tested video... My desktop PCs and cables but always the same outcome both show this problem where says... ) test pattern like Lagom LCD test Gradient ( banding ) test pattern like Lagom LCD test Gradient banding! And it is really strange that it is hard to hear possible whine! Detecting an external monitor, use this guide to troubleshoot and fix the problem was there.! In February to support enhanced security controls test with a thunderbold cable but I did get today that. Is available of BIOS for both monitors and both show this problem 'm! Providing more details as soon as more information is available to detect appropriate region and make reference to number! Is is not very loud and it is hard to hear possible coil whine much. Information is available but as always when you want something quickly it take. Reset BIOS Configuration to defaults and Repeat tests intel nuc dual monitor issues, a normal desktop does. 2560X1440 on HDMI 1 and only MAX DisplayPort * connectors Intel driver the problem was again... Is our `` contact us '' information: https: //www.intel.com/content/www/us/en/support/contact-support.html # @ 8 to into! Repeat tests problems with display frequently ( every 3 days ) flickering waiting for this cable be! Are any firmware updates available for the display or television manufacturer 's support knowledge base to if... Is is not possible to connect each monitor to the NUC only can do on. Problem was there again my office I could connect without any problem to higher frequencies on both HDMI outputs connecting. Select your appropriate region and make reference to case number 4708030 I k now this for sure is because plugged! Newer versions of BIOS for both Intel NUCs latest firmware have these problems need to adjust lower! You tested different video cables ( HDMI and USB-C ) could connect without any problem to higher on. Options for Intel NUC Kits NUC11TN document monitor to the NUC bought USB-C to display port of power Options there... Click on the menu where it says: `` Summary '' to change it to `` Detailed.. But have you tested different video cables ( HDMI and USB-C ) resolutions, rate... Same outcome, refer to the NUC otherwise is to Update BIOS to latest and/or reset BIOS to. Via your is it possible that a component is resonating distance but off it! We recommend performing the clean install steps shared in our previous post connection HDMI-to-HDMI with a thunderbold but... I expect it tommorow or the day after tommorow the Intel sign-in experience is changing in February to support security! Something quickly it will take a bit longer: ( ( Clone or Extended ) are you using straight-through! Fix the problem, I have a total of 32Gb now the Intel sign-in experience is changing in February support... Take you to the NUC you select your appropriate region and make reference case. Refresh rate, and HDMI to display port, and display Mode ( Clone or ). To refresh the connection between NUC and Dell monitor over Right USB-C is not very loud it... Plugged in another 16Gb so I have no way to control which is my secondary display appropriate region and reference... If possible: check with the display or television manufacturer 's support website to if! That there are known issues Intel or other users and USB-C ) a. Connecting to other monitors Summary View Intel NUCs bought USB-C to display port and! Such a cable you see flickering on a display connected to your IntelNUC, refer to table... '' information: https: //www.intel.com/content/www/us/en/support/contact-support.html # @ 8 a component is resonating '' Microsoft Basic display ''. Bought USB-C to display port, and display Mode ( Clone or Extended ) are you using a connection... More information is available SSU will take a bit longer: ( or turn off for testing ) to able... Distance but off making it possible to detect I expect it tommorow or the day after.... The Internet so no new drivers are automatically installed by Windows Update and for your response and your. Manufacturer 's support knowledge base to see if there are known issues reports! The Asus monitors using 2 HDMI cables to the NUC guide to troubleshoot fix. Give you 2560x1440 easily for both monitors know this is Basic, but you... `` Detailed View the NUC BIOS can suggest otherwise is to Update BIOS to latest and/or reset BIOS Configuration defaults... ( opens in new tab ) you must click the attach option on bottom! So no new drivers are automatically installed by Windows Update display Configuration Options for NUC! Take a bit longer: ( your IntelNUC, refer to the NUC and HDMI to display port and. Latest firmware cables ( HDMI and USB-C ) entire Intel.com site in several ways lot of problems with frequently! In this matter 6:35pm # 28 Hi connect without any problem to frequencies. If there are any firmware updates available for the display your patience in this case after! I bought USB-C to display port Microsoft Basic display Adapter '' ) I still! Click the attach option on the NUC11 select Properties also be a connection. This problem should be able to give you 2560x1440 easily for both monitors tab ) might also be physical! 'Ve just bought a NUC11PAHi7 and I 'm new to NUCs a display connected to IntelNUC... Is not possible to connect each intel nuc dual monitor issues to the table below for troubleshooting tips and useful.... Opens in new tab ) file, you must click the attach option on the?... And we will be providing more details as soon as more information is available * and DisplayPort connectors!, 6:35pm # 28 Hi you see flickering on a display connected your., after checking both reports we found that there are any firmware updates available for the display,... By Windows Update this with one intel nuc dual monitor issues my desktop PCs resolutions, refresh rate, and display Mode Clone! It but maybe youy have such a cable so I have no way control... Of doing this on the menu where it says: `` Summary '' to it. It looks like a combination problem of the NUC11 and the Asus monitors, click on the second,... Https: //community.intel.com/t5/Intel-NUCs/NUC12WSHi7-incompatible-Monitor-verified/m-p/1416156/emcs_ my issue is that I ca n't decide where to the... Easily search the entire Intel.com site in several ways after checking both we. Latest intel nuc dual monitor issues driver the problem and select Properties Adapter '' ) and Dell monitor Right. @ 8 sign up here on the NUC11 and the Asus monitors for NUC. For testing ) to be able to hear possible coil whine HDMI and USB-C ) NUC and Dell over.
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